I've tried everything and still cannot get past this screen. I've even copied a downloaded SK onto the computer.

Specs:Mac OS X v:10.5.8
Processor:2.4 GHz Intel Core 2 Duo
Memory: 1GB 800 MHz DDR2 SDRAM
StartupDisk: Macintosh HD

Only Spiral Knights related files:
spiral(folder)
getdown.txt
gettingdown.lock
proxy.txt(blank)

Please help I really want to play SK!

Processor: Intel(R) Core(TM) i7-2630QM CPU 2.0GHz
8192 MB RAM
Operating System: Windows 7 Home Premium 64-bit
Video Card:Mobile Intel(R) HD Graphics with 786 MB

Hello, my issue is that my laptop cannot start the game. I try to run the game from the play display on the spiral knights website and i get a black screen and then an error message telling me to come to the technical issues part of the forum.

SO I try to carry out the instructions for 5. Are you getting a black screen/a malfunctioning full-screen/bad resolution?

I originally started playing SK through steam. So when i log on through steam it uses my steam ID.

But Steam is running poorly on my computer and i tried to log on via Sk.com and it tells me my user name doesn't exist.

Can i get around this or am i stuck logging on via steam?

Title says it all, I cannot figure out how to give money from my Steam wallet, and am only able to buy one elevator pass. This is a cool idea you have come up with, but I can't share the gift with my friends and I want to. Please make this happen!

I opened up the SK launcher, but I'm only getting the message "Multiple instances of this application's installer are running. This one will stop and let another one complete." with a "0% complete" stuck at the bottom... I'm not 100% sure what that means, but I've refreshed the page countless times and left the page open for many minutes on end, but nothing happens.

Help?

I launch the game from steam as usual, but instead of automatically log in to the account thats connect with it, it asks for a username and password without an option to "log in with steam" When I type in the log in info it says its linked to a steam account. Now my elevator pass I JUST bought, is slowly ticking away...

how long this purchase is gonna be available???
is important to know, coz now is not a good part of the year, close to the exam in university, and various stuff.

Just recently after updating Spiral Knights, I logged on and noticed the 30-day elevator pass. I decided I wanted to purchase it, so I went through all the steps required, (adding funds to steam wallet, etc.) and was sent back to the depot screen. I pushed the checkout button, but received the error message:

"Your payment could not be processed due to a stray snipe in the gears. Fear not! Your card has not been charged, and maintenance gremlins have been dispatched to repair the problem. Please try again later."

I kept getting this error message "we were unable to download necessary files after five attempts. You can try running the application again, but if it fails you may need to uninstall and reinstall". So I did as it said and uninstalled/reinstalled, only to have it go through the same thing (except it takes 10x longer to go through the five retries).

Played yesterday and everything was fine.

Just recently, I noticed the new update about Unlimited Level Purchases and Energy Blasts with Armor Stations, but once I click "Play Spiral Knights", I see no update client or any signs of the update in the game. Can someone please help?