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Technical Issues

Where you ask for assistance in installing or running the game client.

Migrated account to Stream, now body is missing and Haven won't load.

Submitted by solkanar512 on Sun, 07/10/2011 - 23:38
in
  • Technical Issues

Hey folks,

My current set up is a quad-core i7 Macbook Pro with tons of ram and an AMD Radeon 6750M. Everything was running great until I decided to migrate my account to Steam. The migration happened just great but now the body of my character is missing and when the "Heading into Town" screen appears I only hit 90%, hear the click of the news/mail screen opening but I never get past the loading screen.

I've done the following to try and fix it. This is in order:

Delete and reinstall the Steam version of SK
Update OS X to 10.6.8 and update Java
Reboot

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Was my account deleted!?

Submitted by FISTERt2000 on Sun, 07/10/2011 - 18:57
in
  • Technical Issues

Hello!

I last played about 3 hours ago with my character "Sidecarsally"

Well, I just opened Spiral Knights again through Steam, but my login info was cleared out. I tried each one of my three e-mail addresses (I only have 3), and tried doing a password recovery, but there was no records of an account with my e-mails, or even a username of "Sidecarsally"

I had to create a new account just to post in here. Was my old account deleted!? :(

  • 2 comments

"Failed to connect to the server"

Submitted by RedWolf55AJ on Sun, 07/10/2011 - 10:20
in
  • Technical Issues

Recently, as in only within the past few days, I've been unable to log into the game.

When I put my user name/password into the login screen, I get two nominally different errors: "Failed to connect to the server."
Previously I had only gotten this error when I tried to log in while maintenance was being performed, but after having problems logging in for almost a week, I know something else is up. I'm logging in from the same connection as before, but neither wired nor wireless connections work. I can't login from the local installation on my computer or the "Play" link on the website.

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The game stops and i need to restart the pc

Submitted by leowarrior9 on Sun, 07/10/2011 - 10:06
in
  • Technical Issues

I downloaded spiral knights trought steam 2 days ago and i was playing fine
in the other day i wasnt able to play because the game stops and the pc stops responding and i need to restart it
someone know how to help me please?(sorry my bad english im brazilian)
my pc is:
___________________________________________
CPU:Intel(R) Pentium(R) Dual CPU E2180 @ 2.00GHz
RAM:1015.2 mb
OS:Windows XP Professional
Video Card:Intel(R) 82945G Express Chipset Family
Video Ram:128mb
Pixel Shader:2.0

  • 3 comments

Lag issues.

Submitted by axlish on Sun, 07/10/2011 - 06:32
in
  • Technical Issues

I never had this problem until I converted to steam. At first, it seems like the game is running fine. I can run around without issues for a minute or so, but then when I'm getting into a dungeon, it's like my character is running in goo. I can't be particularly useful when I'm lagging so badly.

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Random Crashing

Submitted by Fallout on Sun, 07/10/2011 - 01:28
in
  • Technical Issues

For some reason on the second gremlin munitations factory level, my window will always crash at some point throughout the level. I get no warning for it happening, but it only happens on this level. Sometimes I'll see a white square instead of a vitapod or vial right before i crash. Perhaps there's a problem with skins loading?

Re-downloading SK from steam didn't work >.< still happening. tis quite frustrating as i usually die in the process of being dc'd and sometimes I'm getting kicked from parties because of it T~T. any ideas?

  • 17 comments

Game isn't using 64 bit java.

Submitted by Prezombie on Sat, 07/09/2011 - 21:57
in
  • Technical Issues

I manually uninstalled SK and java and installed 64 bit java, then SK, but the process is still called java.exe *32. What am I missing?

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Update problem

Submitted by Ephemerae on Sat, 07/09/2011 - 16:36
in
  • Technical Issues

Every time I try and launch the game it starts updating. Problem is, it fails to do so. Here's what it looks like.

How do I get past this? Any help would be much appreciated.

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Lag Spikes

Submitted by Boltzabunch on Sat, 07/09/2011 - 13:36
in
  • Technical Issues

I like to stream music when I play. Sometimes, a long song will start to load which will cause a short spike in my latency. In Spiral Knights, this equates to 2-3 seconds of unplayable action from lag. That's not a problem.

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Steam Update Error

Submitted by XTUX345 on Sat, 07/09/2011 - 09:18
in
  • Technical Issues

While updating Spiral Knights through steam today I got an error that said "We were unable to download the necessary files after five attempts. You can try running the application again, but if it fails you may need to uninstall and reinstall."

I tried running it again and it did not work, so I tried re-installing the application through steam. Still no luck, and I still got the same error.

Is there any way to fix this? Thanks.

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