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Technical Issues

Where you ask for assistance in installing or running the game client.

reached limit

Submitted by Groovez on Tue, 01/01/2013 - 07:16
in
  • Technical Issues

hi ,
when i saw my energy was up today i wen't to the local store to get a paysafe card to fill up my steam wallet i did that but when i tried to buy some crystal energy it said "reached spending limit , you card has not been charged . " what does that mean i still got money i my steam wallet but it won't buy. what did i do wrong?

  • 4 comments

Steam Mic Problems

Submitted by Shycoboy on Mon, 12/31/2012 - 18:16
in
  • Technical Issues

I am trying to use my mic to talk on steam, but it seems my mic is not working.

I use in-ear headphones. ---> http://www.hitechreview.com/pictures/klipsch-s4-in-ears-headphones/klips...

  • 3 comments

Unable to contact support, in-game support and billing.

Submitted by Eraes on Mon, 12/31/2012 - 16:47
in
  • Technical Issues

I just recently started playing this game, and I really enjoyed it so I thought I should buy some stuff from the store. But I noticed on the wiki page that you can't only buy a lift pass, you need to buy energy aswell. At the same time I saw that you're limited to 10$ for a while.

But when I tried to use the links at http://wiki.spiralknights.com/Support_Portal, I just got to blank pages that showed nothing. I tried it while being logged in, and out. Also inactivated NoScript in order to see if it was causing the problem, but nothing changed.

Does anyone know what might be causing this?

  • 2 comments

Sk randomly crashes

Submitted by Neonlighter on Mon, 12/31/2012 - 01:04
in
  • Technical Issues

Hello, my Sk randomly crashes

Specifications
Intel(R) Core(TM) i3 CPU M350@2.27GHZ
Ram 4GB
64Bit
ati radeon hd 5470
Asus notebook k42Jr

  • 6 comments

Fullscreen Buggish... ...Thing.

Submitted by Hyperly-Tainted on Sun, 12/30/2012 - 18:00
in
  • Technical Issues

Well, it's kinda hard to explain but, when setting to fullscreen on my SK, the screen spazzes out like, bits of the graphics all over the place. I really can't tell why it's doing that, and when I tried to look it up, there's no topic mentioning this. I wonder why it does that.

you have reach your spending limit ???

Submitted by Robonut on Sat, 12/29/2012 - 16:51
in
  • Technical Issues

how could i have reached my spending limit,just put 10$ into my steam account to buy ce and when i get in the game it says i have reached my limit ?? i have no clue why thats there or what its for

  • 1 comment

Frosty accessory

Submitted by Blue-Joker on Sat, 12/29/2012 - 10:07
in
  • Technical Issues

In auction i buy costume helmet-frosty crescent helm. Also i buy frosty mecha wings and ofc use like accessory. Also i buy frosty helm-mounted display and want use for helmet too. Go to Bechamel and can't use, say: This item is not compatible with this accessory type! But my stand spiral helmet have and wings and display. Why they not compatible?

  • 4 comments

Lagging at 4Bars

Submitted by Shiiftx on Sat, 12/29/2012 - 07:16
in
  • Technical Issues

I Dont know if its only me but recently i have been lagging at 4 bars, and its not really lag actually when i try to interact with NCPS i have to wait a few minutes before they respond i can still walk around during that time period which is really weird, also when im just walking around nothing responds but my character i dont know how to explain it so il try to record the next time it happens,
Is anyone else experiencing this?

  • 5 comments

Blank window disappears after launch

Submitted by Lunazephyr on Thu, 12/27/2012 - 13:24
in
  • Technical Issues

When I select the shortcut for spiral knights or launch it from steam, it pops up the launching window momentarily, then it opens the game window, as usual. When the game window appears, however, it is completely black (until I edited the registry to turn off fullscreen my computer screen would turn black). Moments after this blank window appears, it disappears. If I try to launch the game again, steam will tell me that the application is already open or something to that effect. Checking the task manager, java is running, although the game is nowhere to be seen.

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Mac Users: DO NOT upgrade to Java 7

Submitted by Kikui on Thu, 12/27/2012 - 12:03
in
  • Technical Issues

Mac Users: DO NOT upgrade to Oracle's Java 7. Doing so will prevent you from launching Spiral Knights.

If you are using Mac to play Spiral Knights, then the chances are that you are still running the old and outdated Java 6. But the rub is that the outdated Java will cause you to run the game at lower or choppy framerate with frequent lags which will become progressively worse with each update in the game.

Emailing the SK tech support team won't do you much good because they haven't been able to resolve the issue yet.

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