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Technical Issues

Where you ask for assistance in installing or running the game client.

name change

Submitted by Tednelson on Tue, 12/06/2011 - 14:02
in
  • Technical Issues

I was not sure where else to put this. Just a simple question - is there any way to change my characters name?

  • 1 comment

Purchasing Elevator Pass using mobile

Submitted by Shinritzu on Mon, 12/05/2011 - 16:19
in
  • Technical Issues

well i dont have credit cards and paypal.i only have the mobile way to puchase in this game..will you make the elevator pass available to purchase via phone?

Support page not working, noone is answering to my bug report - no assistance - worst customer service EVER!

Submitted by Asukalan on Mon, 12/05/2011 - 10:55
in
  • Technical Issues

NO SUPPORT LINK (either in-game or at wiki support page) IS NOT WORKING FOR ME. Im logged on eveywhere, yet every support link i open is just a blank white page.

All plugins operational. Flash and Java updated. Browser is newest firefox.

No ad blocking plugins (all disabled) and disabled also antivirus for testing purposes.

This is my support page window: im logged in everywhere.
http://i44.tinypic.com/b6tymv.png

This is what i got after clickin any contact link.
http://i44.tinypic.com/rm0cc6.png

  • 3 comments
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BOKU is fail. It wont connect with my mobile network.

Submitted by Meterbuchus on Mon, 12/05/2011 - 08:54
in
  • Technical Issues

It says receiving payment confirmation but I already received the confirmation on my phone and was successfully added to my bill. I've been charged but no CE was sent out. Boku sucks. I never had this problem with ZONG.

  • 3 comments

Incorrect Password

Submitted by Kimahsonite on Sun, 12/04/2011 - 22:16
in
  • Technical Issues

I'm not sure if this is a technical issue, but when I tried logging in my account 'Kimahso' with my usual password, it keeps on reading 'Incorrect Password'. I'm 100% sure that the password is that which I have been using all this time (I even posted on the forum the day before yesterday with the same password) so I suspect that someone may have somehow changed my password. I don't want to make a new account since I have a lot of good stuff on Kimahso (Avenger and was upgrading Ash Tail Cap and Coat to Vog Cub), so how can I change my password?

  • 3 comments
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error

Submitted by Kraanx on Sun, 12/04/2011 - 22:13
in
  • Technical Issues

im having a wierd problem in which i see ''error'' written on npcs, on walls, on thwack hammers, on armor and so on, and the game isnt responding sometimes either. HELP!

  • 2 comments

error

Submitted by Kraanx on Sun, 12/04/2011 - 22:13
in
  • Technical Issues

im having a wierd problem in which i see ''error'' written on npcs, on walls, on thwack hammers, on armor and so on, and the game isnt responding sometimes either. HELP!

  • 9 comments

NEED HELP ASAP!!

Submitted by Crazywave on Sun, 12/04/2011 - 19:49
in
  • Technical Issues

Im having trouble log in my account using my facebook acount, it give me a error it reeds ....//www.spiralknightsknights.com/loginbridge.xhtml?appdir=c%3a%5cprogram+file%5cthree... Application Not Found
need help ASAP... i re installed the game and still nothing im going to re install the web browser after this 2nd temp... i will let you know one i re install the web browser... if it dont work you will here from me in a minute

  • 1 comment

Getting Lag. Are my specs the problem?

Submitted by Joklnmm on Sun, 12/04/2011 - 16:13
in
  • Technical Issues

I get alot of lag. Also every so soften the game will freeze for 10-15 secs which usually results in death.

specs:
9500m geforce
2Ghz processor
2GB memory
256 mb VRAM
25.21 GB free space

Edit: Playing on a Mac laptop
Edit: Playing through steam

  • 4 comments

Spiral Knights doesn't launch trough steam

Submitted by Tersakoff on Sun, 12/04/2011 - 08:04
in
  • Technical Issues

Yesterday, SK worked fine, launched fine. Today, when I launched it trough steam, there was a fast patch, and then nothing. I waited a few minutes and launched it again. The "preparing to launch spiral knights" window popped up. After a few seconds, nothing else popped up, just the sound of an error (from Windows, I'm on windows XP) was played. Then nothing.
What do I do. : c

  • 5 comments
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