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problem with steam authentication after steam client update

183 replies [Last post]
Sat, 10/01/2011 - 05:45
#151
Aloktheking
all

i have the same problem started from today and i am on windows, tried to go offline and online on steam and restarting of pc nothing worked, and for the information i got logout from SK with this error message that i am logged on from another pc or authentication error and now i am not able to login on SK.

Sat, 10/01/2011 - 05:45
#152
Mwisdom
@Arilys LOL I just tried

@Arilys

LOL I just tried maybe 10min ago because some of my guild members were kicked off with the same error so I thought maybe I could get on. but I still got the error. But I just tried after reading your post and now I can. woot!

Sat, 10/01/2011 - 05:51
#153
Magicninja's picture
Magicninja
@Mwisdom the reason i rage

@Mwisdom the reason i rage was because we just finished JK and my friend got a 4* shield from a loot box and he joined right before boss

Sat, 10/01/2011 - 05:52
#154
Magicninja's picture
Magicninja
am im back on now to :D

am im back on now to :D

Sat, 10/01/2011 - 05:54
#155
Icybot
Yes, it works again. Still no

Yes, it works again.
Still no official response though, after 5 days of being unable to login.

Sat, 10/01/2011 - 05:57
#156
Arilys's picture
Arilys
Yay :p

Well, I guess it's a good sign that people can login again.. now we just have to wait for an announcement to know if it's really fixed or if it was just luck xD

Sat, 10/01/2011 - 06:02
#157
Wolfofdark
LoL

Yes, its working =)

Sat, 10/01/2011 - 06:04
#158
Fauox's picture
Fauox
It's working again! Phew

It's working again! Phew close call, almost made it outside.

Sat, 10/01/2011 - 07:03
#159
Dokem
woot!

After 5 days, now I can log in!

Sat, 10/01/2011 - 07:22
#160
Nytrick-Acid's picture
Nytrick-Acid
FREEDOM, HORRIBLE FREEDOM.

dunno who did it, what it was. relogged a few times just for the sake of paranoia that would likely be "HA TROLLED.JPG" but it works for now. Going to buy that last 25 left on my steam. :D

Sat, 10/01/2011 - 08:10
#161
Quailia's picture
Quailia
It WORKS!!!

Holy Crap! It Works!!! Thanks OOO team :) I'm curious what the problem turned out to be ~~

Sat, 10/01/2011 - 09:00
#162
Brownyoshi's picture
Brownyoshi
I'm on too!

Yep, it works again, YAY, just in time too.

Sat, 10/01/2011 - 11:14
#163
Deruku's picture
Deruku
Sweet Excellent Adventures here I go!!

Joining the group of people now saying that it works now. Whatever OOO did, they did a hell of a job. :D

Sat, 10/01/2011 - 11:39
#164
Cold-Snap's picture
Cold-Snap
@ Fauox

LOL, because sunlight is so evil.

Anyways. I was kindly welcomed back to Spiral Knights with a display driver error. Why thank you SK, I really needed that, to feel right at home again. :)

Jokes aside... thank goodness this game is accessible again, through Steam. Now we can all return to normalcy until the next issue.

Except now we may have to deal with "We want compensation for the down time." for the next few days. Whether they plan to compensate us, or not is fine by me.

Sat, 10/01/2011 - 11:56
#165
Dairi's picture
Dairi
i can log in omg

i can log in omg YESSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS

Sat, 10/01/2011 - 12:09
#166
Idalell
Able to log into SK

Thanks SEGA for restoring the account. I'm glad that I'm able to log into SK once again. Thanks

Sat, 10/01/2011 - 12:42
#167
Providence's picture
Providence
FYI, Sega has absolutely

FYI, Sega has absolutely nothing to do with programming the game----they're just a corporate sponsor, basically.
Kudos to OOO and Valve's Steam team for getting this business sorted out.

Sat, 10/01/2011 - 16:00
#168
Psychodestroyer's picture
Psychodestroyer
YES!

Logon is now possible! Access to the clockworks, enabled!

Spiral Knights, Initiated! Commence destruction of Jellies :D

Sat, 10/01/2011 - 23:08
#169
Artreidis's picture
Artreidis
Well the main question can we

Well the main question can we get that mist energy that we lost at least as ce.

Sat, 10/01/2011 - 23:21
#170
Starlinvf's picture
Starlinvf
@Artreidis: *Shakes Magic

@Artreidis: *Shakes Magic 8-ball* .... its showing a picture that I can't describe for reasons of decency...

Anyway, they won't compensate mist energy since its a "FREE" resource already given to the players. Most likely they'll do a power surge weekend to let players catch up, but other then that theres no reason to compensate people when nothing other then time was lost.

Sat, 10/01/2011 - 23:32
#171
Artreidis's picture
Artreidis
Give me back my time =D My

Give me back my time =D
My friends in tier 5 now and im stuck on 4 =D

Sun, 10/02/2011 - 02:36
#172
Psychodestroyer's picture
Psychodestroyer
Hey OOO

Can you fast-forward my Sk-ing life by the time that was lost? kthnxbai

>< Crazy this late at knight.

Sun, 10/02/2011 - 18:56
#173
Cronus's picture
Cronus
Game Master
Authentication Issue Resolved

We believe the authentication issue has been resolved. Please do let us know if you continue to see this error.

Tue, 10/04/2011 - 16:18
#174
Cameraboy's picture
Cameraboy
Random deauthentication...

I had one just now, and it would not let me back in for about 2 minutes (after I logged off and logged back in).

I was just finished with a lockdown game when it happened (if that helps)

Tue, 10/04/2011 - 16:41
#175
Dogrock's picture
Dogrock
That seems to have been a

That seems to have been a broad Steam failure. For a moment almost every Steam player was kicked, but everyone was back online within about 5 minutes.

Wed, 10/05/2011 - 21:04
#176
Reziek's picture
Reziek
cant even launch the game!!

Okay im a Steam user and i JUST got the game TODAY, and i played the game, became an absolute addict to it in 3 minutes get off after about an hour and 30 minutes try to log back on later and i get this message from JAVA Virtual Machine Launcher

"Invalid or corrupt jarfile getdown-pro.jar"
Please HELP!!!

Thu, 10/06/2011 - 01:34
#177
Starlinvf's picture
Starlinvf
This is going to be a long

This is going to be a long shot, but you can try deleting the getdown-pro.jar in the main SK folder, then go into the \code\ folder and copy the getdown-pro-new.jar into the main folder, then rename it gerdown-pro.jar

If that doesn't work, then rour going to have to uninstall the game and reinstall it.

Thu, 10/06/2011 - 07:33
#178
Reziek's picture
Reziek
Thanks

Yea Im back on Spiral Knights now appreciate the help

Thu, 10/06/2011 - 13:33
#179
Starlinvf's picture
Starlinvf
So I guessed right then. The

So I guessed right then. The game launches using a 2 stage process. Stage 1 is the patcher (aka Getdown) that checks for updates, and possible damage to the game files (not perfect, but can detect corrupted jars). In stage 2, the patcher launches a 2nd instance of java that will actually load and run the game itself (aka projectx).

The problem is getdown can't update itself while its running, so its up to projectx to apply the update to getdown if a new version is posted. Thats why you'll sometimes see the patcher window reopen 2 or 3 times with certain updates. But if getdown becomes corrupted, the entire process dies at stage 1 with no fall back option to repair itself. Incidentally, getdown-pro-new.jar is where it stores the updated file until it has a chance to replace the one in the main folder. Had that file been corrupted as well, you'd be SOL and be forced to reinstall the game (or get the file from someone else).

Tue, 10/11/2011 - 16:25
#180
Dairi's picture
Dairi
So I am now having this

So I am now having this authentication issue again, going to resubmit a ticket.

Tue, 10/11/2011 - 16:30
#181
Starlinvf's picture
Starlinvf
Avoid resurrecting this

Avoid resurrecting this thread, or it'll confuse people looking for a solution. I've started a new thread to specifically track the 10/11/11 update.

http://forums.spiralknights.com/en/node/28800

Wed, 11/09/2011 - 17:45
#182
Arab-Warrior
HELP

i get this message every time i try to open spiral knights Java Virtual Machine Launcher
Invalid or corrupt jarfile getdown-pro.jar

Thu, 11/10/2011 - 00:07
#183
Starlinvf's picture
Starlinvf
@Arab-Warrior: Start a new

@Arab-Warrior: Start a new thread, and stop resurrecting this from over a month ago....

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