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Technical Issues

Where you ask for assistance in installing or running the game client.

Grasping Plateau

Submitted by Zeelos on Wed, 11/23/2016 - 12:07
in
  • Technical Issues

Apocrea grasping plateau

Seriously why does it lagg so much?

It's not just me. It so many guys and it just laggs so much you can barely play it.

please sort it out!

Apocrea event last level

Submitted by Chicken-Broth on Tue, 11/22/2016 - 16:48
in
  • Technical Issues

Today, I updated the game to find that the Apocrea event is now on. But when I get to the last level/depth of the mission (where you farm for tokens) my game crashes when it loads it. I tried logging back on immediately after, but it still crashes after it loads the level. I think that it's just me that is experiencing this but i wouldn't know. Any ideas on fixing this issue? thanks :)

  • 2 comments

Can't connect?

Submitted by Truechronoman on Thu, 11/17/2016 - 12:41
in
  • Technical Issues

My game repeatedly has connection problems when starting it up. I've tried uninstalling and reinstalling through Steam, but the problem persists. The small window before the game proper starts makes it to "Patching..." before displaying the following:

The application has failed to launch due to the following error:
Conection timed out: connect

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Can't log in.

Submitted by Ethanmwg on Sun, 11/06/2016 - 04:23
in
  • Technical Issues

When I start the game it doesn't give me an option to log in using Steam.
Please help.

  • 1 comment

Kong Login not working.

Submitted by Milly-Souls on Wed, 11/02/2016 - 13:31
in
  • Technical Issues

Everytime I try to open it, it says, "We couldn't verify the application's digital signature. Please check that you are launching the application from the correct website".

Anybody else getting this problem? Any solution?

  • 2 comments

Issue with client made with new fixes

Submitted by Fancytrousers on Wed, 11/02/2016 - 13:20
in
  • Technical Issues

http://imgur.com/a/oaL3q

This is what is showing up after new promo boxes patch appeared about 3hrs ago.
Quoting Mr Cronus: -Fixes to help those using the client in the browser like ArmorGames.

Well, i checked it also on AG and same problem happens.

I was considering reinstalling client, but probably it won't allow me to download it, as it can't even download patch.

HELP! Java updates & security changes prevent going into the game!

Submitted by Bernston on Sat, 10/22/2016 - 09:09
in
  • Technical Issues

I don't understand how it went wrong! I updated Java, and once I tried to get into the game, the game's shortcut and installation has been identified as "invalid" & has an "expired or not-yet-valid certificate", and no matter what I try, it always does the same! Even the game's shortcut installation has been mistaken as "corrupt or invalid", & the only reason it stated was this: "Your security settings have blocked an application signed with an expired or not-yet-valid certificate from running", but the game's shortcut doesn't have a virus or something!

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game keeps crashing in haven

Submitted by Zincamania-Forum on Wed, 10/05/2016 - 16:18
in
  • Technical Issues

Ready room seemed fine, crashed 2 seconds after loading into haven. Restarting the client would try to connect me back to haven, crashing when the loading screen reached about 70-90%

Playing SK breaks my internet connection

Submitted by Wu-Wei on Fri, 09/30/2016 - 11:13
in
  • Technical Issues

Hi,

Everything was working fine yesterday, haven't installed anything new.

When starting a mission or going to haven, my connection gets slower and slower. I can see that from a ping I am running in the background.
After a while no network traffic goes through except SK traffic. I cannot open web pages, can't ping anything.. nothing.
After that the outgoing traffic to SK stops but the incoming traffic still flows, and eventually I get disconnected from SK.
After disconnecting from SK my internet works again.

????

Stuck on login

Submitted by Tandrevskiv on Fri, 09/30/2016 - 07:47
in
  • Technical Issues

I have reinstalled the game multiple times.

When I open the game it starts normally but doesn't leave the login screen.

Is anyone else having this issue?

  • 3 comments
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