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Technical Issues

Where you ask for assistance in installing or running the game client.

Lost my Characters

Submitted by Mr-Hooks on Tue, 07/12/2016 - 05:33
in
  • Technical Issues

Hi!

So... i lost my characters after i transfered my accounts to steam account... i had 2 accounts and on one i had a character that i can't remember the name but i remember the accounts username and passwords... is there any way to get my character back? I think i had 2... it passed maybe a year since i played but i would like to get my characters back, is that possible?

Thank you,
Petar Jelušić

  • 2 comments

Keyboard Messing Up Ingame?

Submitted by Man-Made-Lemonade on Sat, 07/09/2016 - 19:07
in
  • Technical Issues

For about a few weeks now, my keyboard has been out of whack whenever I am typing in game chat.

Some of the effects include:
- Cancelling the chat and opening a menu whenever I hit one of my hotkeys (this is random)
- Pressing shift somehow registers as pressing it multiple times, activating sticky keys
- Space bar does not always register
- On the subject of above, other keys don't always register either
(All of the above does not always happen, but it is frequent)

Is there any way I can possibly fix this?

Other (possibly relevant) information:

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UI doesn't scale for 4K resolutions

Submitted by Dracondo on Thu, 07/07/2016 - 18:47
in
  • Technical Issues

I recently just bought a new gaming laptop with 4K resolution and fantastic graphics quality. The game itself, window and all, has plenty of options for actually fitting onto my screen and runs beautifully. However, I've noticed a small... issue with the UI itself. It doesn't scale at all. It stays the same exact size, buttons, text and all, no matter what resolution the game itself is in. Whether it's at 1024x720 or well over 3840x2160, the UI stays the exact same.

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java(tm) platform se binary has stopped working

Submitted by Lendios on Wed, 07/06/2016 - 09:10
in
  • General Discussion
  • Technical Issues

Exactly what the titles says. Anyone know a fix?
I'm playing on steam, i've validated, reinstalled, updated java yet it still doesn't work!!!
Moving this to general discussion just to get more attention, it's really annoying this bug or whatever it is!
it'll probably be moved back but atleast it'll get more attention

  • 17 comments

Game won't go past the entering ready room screen

Submitted by Trinity-Limit on Tue, 07/05/2016 - 07:33
in
  • Technical Issues

I couldn't log in, but when I did after a couple of tries, I clicked my character, and it didn't freeze, but it wouldn't load the actual ready room, or game at all..
Seems like a lot of people have also been encountering lag during Lockdown a lot too, usually it's pretty bad, I don't know if you guys can look into both of these issues..

  • 2 comments

Cant Log in

Submitted by Danieloxor on Tue, 07/05/2016 - 04:20
in
  • Technical Issues

I and my friend cant log in on main character. We can Log in on new characters but server is very glitchy

  • 1 comment

Game not connecting to server?

Submitted by Glazelf on Tue, 07/05/2016 - 01:16
in
  • Technical Issues

My game has been failing to connect to the server for about 30 minutes, at first I thought it was just a random update or server maintenance, but it seems kinda long.
By the way, I'm using Steam, if that helps anything.
Thanks in advance!

  • 25 comments

Patch does not finish! Help!

Submitted by Ulrikastern-Alt on Fri, 07/01/2016 - 08:44
in
  • Technical Issues

I tried to normally patch sk since it had an update, but around 90% it doesn't go further and after a long while it says:

"We were unable to download the necessary files after five attempts. You can try
running the application again, but if it fails you may need to uninstall and reinstall."

  • 1 comment
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Game stuck at 97% at usual...again!

Submitted by Realnonname on Mon, 06/27/2016 - 09:09
in
  • Technical Issues

I got the same problem, like last past 2-3 years..

My game broke down, and never ever be unable play it again :'( this is sad day

Once my game got graphics bugs and i fix it by uninstall and reinstall it. For the first time, my computer download patch is very fast, but i got bug that when i enter character selection, when i choose character, it just freeze and just stuck like that for half an hour, and second time, it's slow down per time i uninstall and reinstall it, it got worse per times

  • 3 comments
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Kongregate Transaction Issue

Submitted by Blast-Calibur on Sun, 06/26/2016 - 16:19
in
  • Technical Issues

Ummm... first attempt at a forum, even though i've been here a long while, so bear with me

I was concerned about the kongregate kreds purchase method, for it is one of the few ways i'm able to get energy, (I use Gamestop Power-up points) but when i attempt to do so, it says it's verifying through the webpage that launched the game, but nothing happens on the webpage. i was wondering if this is an error on my end, or if something is actually bugged.

Thanks, Blast-Calibur

  • 3 comments
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