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Technical Issues

Where you ask for assistance in installing or running the game client.

game freezes

Submitted by Xxenohart-Jr on Thu, 05/03/2012 - 12:54
in
  • Technical Issues

Computer specs are..

I7 950 overclocked to 3.5 ghz
6gb triple channel memory
Evga gtx560ti superclocked edition main card
Evga gtx260 dedicated physx card
2tb of hdd space
Windows vista 64bit

If more info is needed just ask.

The problem..

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can't login

Submitted by Snyte on Thu, 05/03/2012 - 11:53
in
  • Technical Issues

I don't know what changes but once my saved account name and password has been disappeared. I usually use steam logon. OK i tried to login with login "steam:alotofnumbers" and my regular password, but game immediately closes. If i try to login with wrong pair it NOT close. what i doing wrong? T_T
PS sorry for bad english

  • 1 comment

Cant send support request. please help.

Submitted by Draco-Draco on Thu, 05/03/2012 - 08:00
in
  • Technical Issues

I don't know why but i cant send the support requests. when i open the support portal and select "Contact-In-Game Support" request (bottom left square) the page wont load at all and nothing comes up but a blank white screen. and this is what it says at the top of the screen

"https://www.spiralknights.com/support/?locale=en#requests_new"

What should i do so i can send requests again?
Or does it have something to do with steam because my spiral knights account is linked to steam

  • 6 comments

Bazaar loads to 100 and logs off

Submitted by Frigid-Cold on Wed, 05/02/2012 - 14:26
in
  • Technical Issues

So yeah.. the title basically says it all. When I log on to my only character and click Bazaar and loads to 100%. Then it just logs off. Anyone have any idea why it does this? Any ideas are welcome. Thx :)

ProjectX log:
2012/05/02 16:53:01:437 INFO I$a.b: Logging to 'C:\Documents and Settings\Compaq_Administrator\Desktop\report\Spiral Knights\.\projectx.log'.
Loading: net.java.games.input.DirectAndRawInputEnvironmentPlugin
2012/05/02 16:53:34:000 INFO I$a.b: Connecting [host=game.spiralknights.com/184.73.171.119, port=47624]

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Converting back

Submitted by Kei-Fallbind on Wed, 05/02/2012 - 10:15
in
  • Technical Issues

Can i open my account without using steam? Because i converted my account into steam account, can i convert it back into "NOT" steam account?
response would be greatly appreciated.

  • 4 comments

Disconnected session timeout

Submitted by Creamy-Laville on Tue, 05/01/2012 - 15:28
in
  • Technical Issues

First, some background.
In my area the mains power is very unstable. It sometimes drops to even around 160V (it's supposed to be 230V). My PC, the Wimax router and everything else around goes nuts, breaking whatever i'm doing (mostly SK and other games).
To counter that i recently bought an UPS - the brownouts rarely affect my gaming experience anymore.
But, you know... "Fix one thing, just for another one to break" - the story of my life...

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Can't run game

Submitted by Xiao-Li on Mon, 04/30/2012 - 00:44
in
  • Technical Issues

Here are my specs:

- Windows Vista 32-bit
- Java 1.6
- Display 1280x800
- 1.73ghz processor (dual core)
- Graphics: 251mb Video Memory. Intel 945GM Express Chipset
- Memory: 2GB

Direct X version: 11
DirectDraw Acceleration: Enabled
Direct3D Acceleration: Enabled
AGP Texture Acceleration: Enabled

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Switching a character between steam accounts

Submitted by Meida on Sun, 04/29/2012 - 19:34
in
  • Technical Issues

As the title says, is it possible to switch a character between steam accounts? Or perhaps, the items?
Proof that both parties agree to it will be handed out if needed.

  • 4 comments

can anyone help me fix my lag?

Submitted by Darkzekkai on Sat, 04/28/2012 - 15:30
in
  • General Discussion
  • Technical Issues

is there any way to lessen all this lag i have? its gotten so bad that i cant even play in parties. i have to play solo and even then lag still kicks my butt sometimes. is there a way to change the video settings ingame or maybe something i can do to my computer to help fix this problem?

  • 2 comments

Game crashes/closes randomly

Submitted by Pyneapll on Sat, 04/28/2012 - 11:46
in
  • Technical Issues

While playing certain levels, my game window would suddenly close without warning. Usually just before I crash, the icons for vials and vitapods become white squares. I can re-launch the game, and I'll be taken back to where I was in the level before I crashed, with all of my crowns, heat and items intact, but my character may have been killed in the meantime.

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