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Technical Issues

Where you ask for assistance in installing or running the game client.

Game/Java Crashing

Submitted by Hurpdurrp on Thu, 01/12/2012 - 16:20
in
  • Technical Issues

Specs:
Windows 7 SP1 64-bit
Q6600 @ 2.8 GHz
4 GB DDR2
8800GT 512MB
2 TB Harddrive

Java Version 6 Update 30 64-bit

Resolution: 1920x1200, Windowed

nVidia Drivers: 285.62 WHQL

The game crashes constantly and randomly when I play. Sometimes with a window popping up that says Java has crashed or just closing to desktop without a warning.

Things I have done, not in any particular order:
Reinstalled Spiral Knights
Reinstalled Java
Reinstalled Video Drivers
Updated to 290.53, but went back to 285.62 because graphics card was unstable.

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game client closing

Submitted by Alynn on Thu, 01/12/2012 - 08:41
in
  • Technical Issues

the game client closes by itself for no reason
happens multiple times a day

  • 4 comments

Question to devs, please answer - where servers are located?

Submitted by Asukalan on Thu, 01/12/2012 - 08:37
in
  • Technical Issues

Hello,

Im recently having a trobles with choosing best server for me, im not sure if it should be EU or US. Thats why i wanted to make a ping test of an server located nearest to the SK servers using pingtest.

On http://wiki.spiralknights.com/Performance_issues_FAQ FAQ i found out that US servers are located on West Coast.

What about EU servers? In what country at least they are located?

Thank you for your answer in advance.

  • 9 comments

Surveying: Pingtest.net/Speedtest.net

Submitted by Kleona on Wed, 01/11/2012 - 19:31
in
  • Technical Issues

UPDATE: Well, it's official. US SK Servers are located in VA. Not that I'm complaining...
I also got word back on my Support Ticket to SK Command. They won't commit to anything official, but I have been informed that typical broadband demand by SK at any given time is around 70KBdown, 40KBup. Which means I'm well in the clear, and should be even if I go down to Tier 1 service...
~~~~~~~~~~~
Lots of SK players complain about lag. At least, you notice them more, as fewer people say how great gameplay is for them.

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Can't buy ENERGY with mobile phone.

Submitted by Psycei on Wed, 01/11/2012 - 02:20
in
  • Technical Issues

Hey, i wanted to buy energy with my mobile phone , 7.50£ worth of energy using Finland Suomi country , and Saunalahti , but i don't recive the message when it says that you will recive text message, i didn't recive it and send a message to 17124 what it said after it , and waited few hours for something do happen , but its just stuck right there , someone help please ?

  • 3 comments

Can't login from Steam account

Submitted by Rosaila-Lee on Tue, 01/10/2012 - 17:38
in
  • Technical Issues

Having some problems logging in from my Steam account (I don't really use this one, made it ages just so I could post on the forum)

It comes back saying
We experienced a problem authenticating with Steam.
Please ensure that the Steam client is running and that you are not logged in elsewhere.

  • 1 comment

Playing Spiral Knights behind a Firewall

Submitted by Botyob on Mon, 01/09/2012 - 22:36
in
  • Technical Issues

Hello,

This is an attempt to run the game on a system behind a DD-WRT firewall (/proxy?). An article discusses applications [http://www.proxifier.com/] that exist to allow traffic protocol conversion for use in limited configurations (a N. A. T. without port forwarding). Can this be accomplished? Any assistance is appreciated!

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can't play

Submitted by Christho on Mon, 01/09/2012 - 20:43
in
  • Technical Issues

When I start to open SK from steam, it wont let me log in.

And what I mean by that is, it wont even let me login from steam

  • 2 comments

Cannot pay for elevator pass. Billing Issue

Submitted by Issenthevampy on Mon, 01/09/2012 - 19:27
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  • Technical Issues

I gave my friend some cash to put on his credit card along with another friend of mine they both bought there elevator passes without a hitch but when he went to purchase mine the transaction would not go through as I am concerned this is due to steam I was wondering if there was some way to purchase something from the spiral knights website directly and it effect my steam account? Our billing information is correct and we've double checked it several times. As it worked for him and my other friend I don't see what the problem could be with my account.

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Failing PBC3 Test Payment Method

Submitted by Ushio-Shinoda on Mon, 01/09/2012 - 18:17
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  • Technical Issues

So I tried to buy some packages using the PBC3 Test Payment Method with PayByCash, just to find out that there's no Interac Online Button to press when I finished entering my info. I either need a really fast solution for this, or I'd like for the Staff to take the option down entirely as It's pretty useless imo to have a payment method, yet have it screw up 3/4 of the way through. Yes I have used all sorts of different browsers with no success, I've also had my friend from the states try it out, with the same problem.

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