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Technical Issues

Where you ask for assistance in installing or running the game client.

Knight soft locking when loading a new floor [SOLUTION FOUND]

Submitted by Mister-Moray on Fri, 08/05/2016 - 07:19
in
  • Technical Issues

(Now I'm sure it was a technical issue)
When I load a new floor in a mission or the Arcade, my knight locks up in the loading posture, like when you're the first one to load into Lockdown and everyone else is standing upright.

All of the menus are available; I can get out of the mission without logging but my knight won't load in properly. No movement, no input, just frozen in place.

I've never had this happen before but I stopped playing for about a year and when I came back it recently it started happening.

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Game launches through steam, does not launch through site/shortcut

Submitted by Addisond on Mon, 08/01/2016 - 21:56
in
  • Technical Issues

If done through the desktop launch shortcut, javaw.exe launches and closes, and if done through the site jp2launcher starts fine (using internet explorer).

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Need HELP!!!!

Submitted by Cm-Fastt on Sun, 07/31/2016 - 15:29
in
  • Technical Issues

Im getting frecuently dissconected from the server, i dont know what is the problem, it never happened to me before even with a bad internet, now that i have a better internet is happening even more, what can i do with this? it is annoying to get disconected from server every 30 seconds, i would like if someone helps me

Client - "Downloading Data" issue

Submitted by Hatn on Fri, 07/29/2016 - 03:12
in
  • Technical Issues

Yesterday, a few hours after the Guild Update I logged out of my SK account then tried to log into my SK Steam account and it didn't progress to the knight selection screen. So I verified the integrity of the game cache in the game's properties on the steam client and I was presented with 237 missing files, how confused I was. So after Steam downloaded the missing files ~220mb, I ran the SK client and up came the "Downloading Data/Validating Files" window.

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Random lag spikes

Submitted by Stormderp on Tue, 07/26/2016 - 06:50
in
  • Technical Issues

I'm having random lag spikes every 3 seconds when playing spiral knights. This ruins the game for me as i'm not able to play it properly. I have a really good computer so that's not the problem. Can anyone help?

  • 1 comment

About the disconnection of facebook.

Submitted by Dunreave on Mon, 07/25/2016 - 15:05
in
  • Technical Issues

Since the Login with Facebook is being removed I have a rather large issue.

My account is set up through Kongregate, and attached to my Facebook. Since my Kongregate was shut down, I log in through the Spiral Knights Website. Without the login I wont have access to my account. So whenever I try to get my username the only info it gives me is kongregate:3225788. The username is not valid for password recovery options and Kongregate support is about as helpful as a bag of rocks.

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Website won't give me my energy history.

Submitted by Feranox on Sat, 07/23/2016 - 16:54
in
  • Technical Issues

I am trying to find out what I have done with my energy because a friend said they gave me 525 ce and that I need to pay here 60k cr but I believe she gave me 425 ce, so I went here to see who is right, and when I logged in and went to review my account, and hit the "Buy Energy" button this happens.

http://imgur.com/7l06BKr

Of course I am using a steam account, so please help me out.

  • 1 comment

SK keeps disconnecting me randomly, and for no reason

Submitted by Kubzyy on Sat, 07/23/2016 - 12:26
in
  • Technical Issues

And before you ask, yes I have checked other threads for a fix, but none of them have worked. I have tried reinstalling (I play through steam), deleting appcache, verifying integrity, updating java, updating my graphics drivers but to no avail.

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SK won't open VIA Steam

Submitted by Exaggerated on Thu, 07/21/2016 - 12:05
in
  • Technical Issues

When I attempt to open Spiral Knights it shows that i'm playing it for a few seconds then goes back to i'm just online. Spiral Knights itself says that it's running on steam when it isn't then it just closes and I go back to being online. I tried restarting Spiral Knights, then I tried re-installing it. I even tried restarting my computer. Please help~

Can't Enter Guild Hall or Finish Mission Built to Destroy; Not Solved

Submitted by Leckon on Tue, 07/19/2016 - 00:34
in
  • Technical Issues

Hello,

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