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Technical Issues

Where you ask for assistance in installing or running the game client.

purchased crystal energy

Submitted by GReaper89 on Wed, 06/29/2011 - 09:06
in
  • Technical Issues

Earlier today i purchased 7500ce/starter pack through the website to my account, i chose paidbycash and used a ultimate game card. I have the receipt in my email and the purchase shows in my energy history, but i still have not gotten anything. Any help or explanation from three rings would be appreciated.

  • 1 comment

Character Freezes

Submitted by Nodocchi on Wed, 06/29/2011 - 08:00
in
  • Technical Issues

Sometimes when I'm playing the game all the monsters and other players will stop moving or move in place. I cannot talk to anyone or damage anything but can move and after several minutes of waiting I manually exit the game. When I log back in I find that I got booted to haven. This is quite annoying as this has already happened to me several times during fights against the Jelly King. Any help or solutions to the problem?

  • 2 comments

Steam + Linux gaming

Submitted by asukafag on Wed, 06/29/2011 - 07:03
in
  • Technical Issues

I was playing SK on my Linux machine for a long time. But now I have converted my account into steam account (to watch my achievments) on Windows machine. I can't login again on Linux, because game wants a Steam account to login. This is the end? Can I cancel convertion or something? I often don't use Windows, so it is was good feature to login to game from anywhere you like. I almost wore 4* set and don't want to play again from zero point :[

  • 4 comments

Web client with Steam Account?

Submitted by thanehand on Wed, 06/29/2011 - 04:29
in
  • Technical Issues

Is it possible to log into the web client of the game with a steam account? I tried earlier, and it did not work, so I created a new account to post this(and play a little), however, I would like to be able to use the character I have actually paid into without having to install steam or the game. I am going to be merging the 2 accounts to see if that will work in a couple hours, but will check this post first to see if I can get a confirm/deny first(hate to break the account I am using when I don't have steam if it can be avoided)

Thanks

  • 2 comments

DownLoad Data Error @.@

Submitted by Firewolfknight on Wed, 06/29/2011 - 01:54
in
  • Technical Issues

Hey ive been playing Sk pretty frequently like a crap load ^.^, started out as a free player and now a paying one.
Every time i start the Sk loader it starts a Data Download with the new game update it then freezes before 50%. I uninstalled and re installed,
Sk as well as updated Java on my PC. I tried on 2 other PCs one worked while the other did not.

Currently using, Vista 7 Ultimate
My PC specs are all above the minimum requirements.

Any help on this would be greatful, or even info as to why.

Thanks

  • 1 comment

Can't Login to account on SK

Submitted by sutirem on Wed, 06/29/2011 - 00:07
in
  • Technical Issues

Hi,

I played SK without troubles almost without troubles (http://forums.spiralknights.com/en/node/13138).

And today i got another problem, when i launch SK (I have account connected to Steam) im starting to login with my Steam account, and after 2-3 seconds i got error:

"We experienced a problem authenticating with Steam.
Please ensure that the Steam client is running and that you are not logged in elsewhere."

  • 10 comments
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Hmm..

Submitted by Odenmaru on Tue, 06/28/2011 - 23:31
in
  • Technical Issues

I don't know if this is in the right section but, can anyone tell me what I can install so that Sk can run faster?

  • 1 comment

"You have been Disconnected from the server" Error

Submitted by Thelogman on Tue, 06/28/2011 - 17:42
in
  • Technical Issues

I have been playing the game for about a week now, no problems, both at home and at my college.

This morning, when I tried to log on, I clicked on my character, got the "Heading into town" message, and then after waiting maybe a minute or two, I got the above message.

  • 15 comments
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Seriously, This Is Getting Stupid.

Submitted by VoxPopuli on Tue, 06/28/2011 - 17:34
in
  • Technical Issues

I've tried using the web browser, installing, using a Sega account and finally using Steam. I've also tried everything the help sections offered.

No matter what I use, all I get is the "A server error caused authentication to fail". I'd noticed when re-installing, there was a patch. Evidently, it's not sorted out the BIGGEST issue of the game. After all this time, you'd think there was a fix.

It would be awesome to at least try this game, but if something like this can't get sorted, maybe I don't want to after all.

  • 2 comments

Game Suddenly won't run!

Submitted by LittleDende on Tue, 06/28/2011 - 15:46
in
  • Technical Issues

The game used to run perfectly fine but just now when I tried to open it, it suddenly won't work!
The program opens (sort of) but it is incredibly choppy, and I can't even get to the log in screen because as soon as I click my cursor on the login area, the whole thing freezes, goes white, and says "Not Responding".
=/
Anyone know what happened?

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