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Technical Issues

Where you ask for assistance in installing or running the game client.

Cannot Log In

Submitted by victual on Thu, 05/19/2011 - 11:19
in
  • Technical Issues

I can get to the character screen, then I try to head into town and it boots me to the log in saying I've been disconnected from the server.

This is only with my main paid accounts. I made a free account and can log in and play fine.

Anyone else having this problem? I was able to log in once after the patch then this issue started after.

  • 4 comments

Support tickets not working

Submitted by Prizmat on Thu, 05/19/2011 - 08:27
in
  • Technical Issues

I tried to submit a support ticket because I was leveling an item for someone, and then I noticed that all I get when I try to open the secure (https) parts of support page is a blank page. I tried using another browser, disabling Avast, tampered with settings etc to no avail.

  • 8 comments

OFFICIAL SHOULD ANNOUNCE THIS BUG

Submitted by tyrannus1108 on Thu, 05/19/2011 - 08:26
in
  • Technical Issues

i dunno is this bug or what
i put my item(4*Armor)on the Action HOUSE
then i click cancel
then this item is bound to ME ?!
why official didn't announce this config?
or it's just a mistake?
or you want to blow the whole action house system?
please give me the support
my friends item is bound to him too
do us a favor
then we will keep join this game
ty

Game crashes after start on any action

Submitted by Dr_One on Thu, 05/19/2011 - 05:08
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  • Technical Issues

Hi forum!
I'm trying to run SpiralKnights on my laptop.
Info:
ATI Radeon Mobility HD 5470 with latest drivers from ATI installed.
Ubuntu 11.04 Unity (clean install. No optimization or tweaks. Default installation) updated with the latest updates available.
Java 1.6_24 from Oracle (downloaded right from their site, not from repo)

Problem:
After installation I can open the main screen of the game and... that is all! If I try to Login or open Option menu, game screen freezes and than can only be closed with kill -9.

Also I've tried to run the game on free drivers. Same result.

  • 3 comments
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Mac 10.6.7 Stuck at "Logging on..."

Submitted by Elegies on Wed, 05/18/2011 - 21:43
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  • Technical Issues

As the title says, I'm running a macbook pro with OSX 10.6.7. For the past two days any time I try to log in, I put in my password, and the text changes to "Logging on..." but never does anything else. Doesn't fail, doesn't log in, just stays there indefinitely. Same if I attempt to play in-browser.

  • 11 comments

need help ASAP please!!

Submitted by Crazywave on Wed, 05/18/2011 - 21:35
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  • Technical Issues

i cant run the game and im getting a error when starting the game... it says:
We were Unable to initialize the game's graphical display...

im running Windows 7 Ultimate Service Pack 1
AMD Athlon 64 X2 Dual Core 4200+ 2.2GHz
NVidia GeForce 6150LE 1.00 GB Ram 32-Bit
1024MB Memory
320GB of Space

im Runing the Java update 6 ver. 25
im running the lates Shockwave and DiectX SDK

i have done everything but i still cant play plus i uninstall the game 2 times and re install it again.
please help me! aahhhh

  • 2 comments

black screen

Submitted by Coolbluex on Wed, 05/18/2011 - 21:33
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  • Technical Issues

i run windows XP, i meet all the minimum requirements, have updated my driver and have the latest java installed
however i still get the black screen and when i go to regedit
i do not have any of the registry keys stated in http://forums.spiralknights.com/en/node/48

which are:
display_mode = 1024, 600, 32, 60
fullscreen = false
render_quality = /L/O/W
vsync_enabled = false

i tried making my own registry keys, it doesn't work either
is there anything else i should be doing to make the game work on my computer?

thanks

  • 26 comments

not working since the patch-PC

Submitted by ColdCrime on Wed, 05/18/2011 - 21:30
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  • Technical Issues

before the patch i had a few problems with the first time i installed, but i worked them out thanks to the forums and other things

but since the patch im getting the 'unexpected end of file from server' message when i try to open spiral knights from my desktop or from the browser

ive looked everywhere and there doesnt seem to be a fix for this (that works for me)
help please :/ i wanna get back in the game

I'm new, but this doesn't seem right.

Submitted by CQQLGUY on Wed, 05/18/2011 - 20:48
in
  • Technical Issues

No problem walking about in Rescue Camp. Went to do the dungeon to Haven and I was rubberbanding all over the place. Made fighting next to impossible. Didn't happen when I did the dungeon inside the Camp. Hop I'm using the right terminology so you understand, but yeah.

  • 1 comment

Update keeps hanging - Ubuntu 11.04

Submitted by Thellion on Wed, 05/18/2011 - 19:24
in
  • Technical Issues

Im trying to download the update but it keeps hanging at various stages, i recommend using something like bittorrent for updates, so i dont have to start over every time

Any ideas on how i can do this patch?

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