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Technical Issues

Where you ask for assistance in installing or running the game client.

Constantly disconnecting

Submitted by Fruits on Tue, 04/12/2011 - 18:14
in
  • Technical Issues

cpu: i7 960 12gb ram
vga: nvidia gtx570
os: win7 all drivers and java up to date.

Ever since the latest patch, I've been randomly disconnecting.
My party would run into walls and after 10 seconds, I am sent back to the login screen.
The latency bars show 3 out of 3 the entire time and until the moment I am disconnected, the game runs fine with no more visible lag than the usual. It's particularly annoying when playing in groups but pretty game breaking in jelly king's room where I literally disconnected as soon as I log back in.

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-SOLVED-

Submitted by dstinddr on Tue, 04/12/2011 - 16:12
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  • Technical Issues

-SOLVED-
btw how to close thread?

  • 2 comments

I need Help!

Submitted by SteelSoldier on Tue, 04/12/2011 - 13:36
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  • Technical Issues

I sent an user 8k crowns without wanting, I wanted to send it to someone to pay an item I had traded with him!

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My friend is unable to play the game

Submitted by ginu214 on Mon, 04/11/2011 - 22:32
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  • Technical Issues

A buddy of mine is unable to play the game. He signed up and downloaded the technical support thing to install to the pc. But all he gets is when he tries to boot it from the main page is a 100% Launch screen. Note he has the latest edition of Java, Windows Vista. If anyone is having the same problem and have solved it please contact me.

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Movement cursor flickers and is not visible if stationary

Submitted by naitp on Mon, 04/11/2011 - 22:09
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  • Technical Issues

I submitted a bug on this, but maybe another player has seen it as well.

First play through, everything is fine.

The second time I launch the game and get in to Do Stuff, I quickly notice that the movement cursor is flickering when I move it around. Not a big deal. If I leave the movement cursor stationary, though, it completely disappears.

All other cursors (default, hand, etc.) are fine. Only the rotating arrow cursor exhibits this behavior.

Machine: WinXP SP3 with GeForce 9800 GT

Steps:

- Changed resolutions, no good.

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ok so here how it goes...

Submitted by dstinddrr on Mon, 04/11/2011 - 19:24
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  • Technical Issues

i make a char. and after doin some thing
i just think that i waste a lot of energy so deleted it and make a new one gues what iam shock when i see its shared energy per account
so i make new account and i feel like omg.... evryone knows what iam talking about .anyone knows what can i do here
is there any way to delete account or clear cache accounts overall so i can make fresh starts ty if anyone can help me

  • 4 comments

i downloaded but doesnt want to open

Submitted by cptaincrunch on Mon, 04/11/2011 - 19:19
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  • Technical Issues

i downloaded the game but it comes with this error

We were unable to initialize the game's graphical display. Please take the following steps to ensure compatibility:
Visit the technical support forum for up-to-date information and suggestions.
Make sure your system satisfies the game's minimum requirements.
Update your video drivers.
Ensure that hardware video acceleration is fully enabled.

  • 1 comment

Game redownloads everytime I open it

Submitted by Spasticus on Mon, 04/11/2011 - 19:09
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  • Technical Issues

I did a search, and ran across people posting "it shouldn't do that," but no solutions.

Every time I start the game, it redownloads. Just now, I sat through the ~45 minute download (killing time until it finished), then realized I hadn't plugged in my gamepad, so I had to kill it and bring it back up. When I killed it, I was in a level. Well... now it's downloading again. The log states it couldn't find version.txt, so it's going to download the entire thing. Sure enough, version.txt isn't there.

Is that the problem?

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Installation

Submitted by Scorcerrer on Mon, 04/11/2011 - 15:25
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  • Technical Issues

So, I am running an older computer, and I have the capabilities to run the game, but the issues I'm having is there is no option for me to install the game to a certain directory. I have a partition for my operating system, and this is where the game wants to go. Thing is, the partition is out of space. What can I do?

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100% CPU usage on login screen

Submitted by zumpiez on Mon, 04/11/2011 - 08:22
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  • Technical Issues

My first session (yesterday) went fine, I played for a couple of hours with no issues. Now when I launch the client, javaw.exe maxes out both of my cores and the window is almost completely unresponsive. I've tried uninstalling the client to revert all my options but it's still happening after reinstall.

I have the latest nvidia drivers for my card and the newest version of Java.

Windows 7 64 bit, GeForce GTX 260, Core 2 Duo E7400, 4GB ram

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