Hey guys, I've got a little issue with running the program. I've got the client downloaded and everything seems to be running perfectly fine. But the problem is when it's loaded, I can't seem to see the alphanumeric characters on the screen. They're all black dots, as if there was some sort of text file missing/I don't have the text installed in my computer. At least, it seems that way. There's a link below as to what I see when I start up the game.

http://img809.imageshack.us/i/spiralknights.jpg/

Quick Stats:

Windows 7 64-bit SP1 (All updates)
Java 6 Update 24 (latest)
ATI Radeon HD 4850
USB Mouse
PS/2 Keyboard

Issue:

When I'm playing all the sudden my character will randomly start to block (like when you hit X and you get that field around you). The only way to get the field off, is to press Enter twice. Sometimes I'll be playing, press Enter and it'll type DDDDDDDDDDDD or that, and press enter again to where I'll say it.

Can someone please tell me why my Jellies look like this instead of like this? Please note that it's not just the Jellies. Lichens also don't appear all pretty like either. They are also just dark masses. Not all Jellies are like this though. However, most are. All Lichens appear like this. All the other monster categories, other players, NPCs, etc.. appear fine.

I am using a ps2 controller as a gamepad. The only way I can bind controls right now is one stick for movement, one for facing.
I much prefer the mouse style "face where you move" to the twin stick control scheme, but I cant bind move and face to the same input.
Is there any way to make this work for a gamepad?

I'm having trouble with the game. It was just fine until now but i keep getting errors. My system is:
Processor: Intel Pentium 4 CPU 1.80Hz
Memory: 512MB RAM
Video Card: ATI Radeon 9000
it says that its updated

My error is that when i launch the game it says "we were unable to intialize the games graphical display please take the following steps to ensure compatibility: reinstall java, update graphics card, etc."

I dont know whats going on I need help.

So after having the 0% downloading forever problem solved i went to give the game a shot. What i played was great but my router consistently stops working halfway through dungeons, this is pretty annoying and i was wondering if anyone had a fix for it?

Ever since the release, all of my gear icons and various other graphics (like all of the potions and bottles and even heart graphics and sparks) have been at little to no resolution. I can make out what some things are based on color but it really takes me out of the game.

I have tried switching from window mode to fullscreen, adjusting resolution, uninstalling and reinstalling, but I have had no success. It is weird because it was working perfectly fine before release.

http://img.photobucket.com/albums/v32/mr_kupo/graphicsproblems.jpg here's an image of my problem.

I live in New Zealand. Now, I'm assuming the servers are in America. I don't usually get such horrible latency with American servers, but I can't get off of 1 red bar. My brother (who lives nearby) can manage to get 2 orange making the game more playable for him than me. We both have trouble shielding attacks however (our main issue to be honest... we've gotten up to tier 3 regardless, but it's cost too much energy to pull off)

Hopefully this is the right place to ask this. How do two people in the same house play this game without getting screwed over? I'm trying to play this with someone else in y house...but apparently we are forced to share the same energy pool. This makes it functionally imposable for one of us to play. Is this how it's supposed to be?

I made an account and was able to login last night to the website. It only let me login to the game once. I tried again this morning 5 times and still cannot login to the game. I am logged in to the website just fine. The error in the game client I am getting is "A server error caused authentication to fail"

I have tried both the "web" client as well as the "installable" client.

I tried to send an email to customer support through the support link. It gave me "An Internal Error has occured"