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Technical Issues

Where you ask for assistance in installing or running the game client.

Latency Issues

Submitted by Jayyo on Wed, 03/18/2020 - 12:20
in
  • Technical Issues

As the title states, I'm having some major annoying latency issues. I'm always on 4 bars, keep getting randomly rubber banded from places, moved to places I'm not heading to, taking random damage from hazards and monsters even when there is no projectile or the enemy isn't close. Anyone know a cause or fix? It's making it really unplayable and undesirable to play.

  • 1 comment

Black screen before loading screen

Submitted by Eoun on Mon, 03/16/2020 - 02:33
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  • Technical Issues

Lately have been getting a black screen before every loading screen, not using steam, am on windows pc, task manager shows there's isn't anything eating significant resources other than Spiral Knights (power usage seems to spike to very high after logging into account, and other internet connection dependent applications slow down significantly).

The black screen is sometimes eternal and sometimes absurdly long. When it is long, loading occurs slowly.

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Anti-Aliasing level not saving

Submitted by Iyrnsoul on Sun, 03/08/2020 - 16:10
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  • Technical Issues

So, as the title of my post suggests, I haven't been able to get my Anti-aliasing level to stay above 1x in the menu, no matter how many times I restart the program to initiate the change to 16x or even 8x. I have an Nvidia GeForce GTX 1050 Ti graphics card, and, per Support's instructions, seen in the link below, I tried to change my NVIDIA settings in order to get a better Anti-Aliasing level. It still didn't work, and support was stumped, suggesting I make this topic and also submit a bug report.

Does anyone know what to do in this situation?

https://i.imgur.com/1Nvxhxe.png

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"Multiple instances" when trying to run the game on Ubuntu

Submitted by Fiery-Diskgun on Sun, 01/19/2020 - 19:09
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  • Technical Issues

Hello,

I am relatively new to Ubuntu, only learning basic commands a week ago. I figured a good way to get experience was to install one of my favourite games (hooray!)

After the initial install of the game, everything looks fine. However, when I open the desktop launcher, I get the "Multiple instances" error, despite no other instances running. (Unless I have missed something in System Monitor, I am sure there is only one instance open.) Manually opening the spiral file gives me the following in the Terminal.

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Connectivity Issues

Submitted by Re-Cypher on Thu, 09/12/2019 - 08:20
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  • Technical Issues

Connectivity Issues / Disconnecting / Reconnecting Issues

Here's the thing.. I know the game is old and outdated and there hasn't been a real update in a long, long time. However, I do know that the 'connectivity' isn't as bad as it is now. So why am I getting disconnected again and again and then unable to reconnect to the game when I clearly have the internet? This isn't a new issue and there hasn't been a proper solution either.

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SK won't launch on Linux (Mint 19.2 "Tina")

Submitted by Xiranha on Sun, 09/08/2019 - 09:07
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  • Technical Issues

Hey guys!

So, I've played SK a few year ago, and decided to give it a go again.

I use Linux, as I have in the past, but now I just can't get the game to run.

I've installed it without problems, and game updates to 100% on the first run. But, then, nothing happens. Game just won't open.

OS: Linux Mint 19.2 "Tina" - 64 bits - kernel 4.15.0-60-generic
Video: AMD Radeon HD 7750, using proprietary drivers: AMDGPU drivers, 19.30-855429.
RAM: 8GB

From what I can tell, video drivers are fine (I can play many other games with full hardware acceleration).

My best *guess* is that Java VM won't run because of some arguments (which I can't change).

Any ideas? Here's the launch log:

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"Multiple instances of this application's installer are running. This one will stop and let another complete - 0% complete"

Submitted by Dream-Harmonics on Thu, 08/22/2019 - 09:23
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  • Technical Issues

Hi forum users!

So, I re-installed java and re-installed Spiral Knights to refresh all the files so that I can run the game properly.

When I try to run the game I get an error message saying the following:

"Multiple instances of this application's installer are running. This one will stop and let another complete - 0% complete"

I can re-install Spiral Knights every time I want to run the game, so this is not a major issue, but any solutions would be appreciated.

  • 3 comments

Game crashing due to PC peripherals

Submitted by Participate on Thu, 08/08/2019 - 20:22
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  • Technical Issues

Seems my game doesn't like Corsair peripherals (mouse and keyboard), and it's causing my game to crash. Stacktrace below for developers.

2019/08/08 23:17:08:117 INFO ControllerEnvironment.log: Failed to initialize device Corsair K95 RGB Gaming Keyboard because of: java.io.IOException: Failed to acquire device (8007001e)

2019/08/08 23:17:08:274 INFO ControllerEnvironment.log: Failed to initialize device Corsair Gaming M65 Pro RGB Mouse because of: java.io.IOException: Failed to acquire device (8007001e)

java.lang.NullPointerException

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SK in 64 bit; Help with https://forums.spiralknights.com/en/node/62691

Submitted by Epicmemedealer on Sat, 08/03/2019 - 20:01
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  • Technical Issues

I have read the post https://forums.spiralknights.com/en/node/62691 which said that I needed a folder called jre6, which I didn't have. The download doesn't work for me. In addition, I followed the extra.txt instructions, which lead to SK not being able to launch and removed them. Help?

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Can't Open Game

Submitted by Seananners on Thu, 06/20/2019 - 17:17
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  • Technical Issues

I've been playing SK since 2011; seasoned veteran who remembers the good ol' days of mineral deposits and maximum resistance armor pieces. I've downloaded the game on two desktop computers and two laptops over the years and it's always run smoothly. Last week, I booted up SK on my desktop (Windows) and everything was fine. This week, I can't even get the game window to come up.

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