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Technical Issues

Where you ask for assistance in installing or running the game client.

Cant connect server

Submitted by Spore on Thu, 04/21/2011 - 01:27
in
  • Technical Issues

I cant connect to server,and i logon it show
"Either there is a temporary network outage or the server is not yet fully operation.please wait a moment before reconnecting"
WTH of this???

  • 7 comments

Game closes immediately on startup

Submitted by mediabob on Thu, 04/21/2011 - 00:19
in
  • Technical Issues

Recently I will run spiral knights and the game window will appear and then suddenly close. Sometimes if i manage to log in, the game will stay open for only a couple of minutes and then close. I am a bit confused as to why this is happening. My video card and my java are up to date. Please let me know what information I need to supply so that I can receive help.

oh btw i did uninstall and reinstall the game and the problem still persists.

Thank you

  • 6 comments

Game freezes at Jelly king

Submitted by alextong on Wed, 04/20/2011 - 22:55
in
  • Technical Issues

Ever since the update i been trying to do jelly king, but the game freezes half way in the battle and it happened 3 times so i thought it was fluke, but its not? Any solution?

  • 2 comments

Cannot log in

Submitted by Exelis on Wed, 04/20/2011 - 22:40
in
  • Technical Issues

Every time I try to log into my account, it doesn't log me in, but instead, keeps me on the log in screen, flashing "You have been disconnected from the server." It happens every time I try, and yes, I have already done the whole uninstall, open ports, update Java, reinstall, and restart the computer business. I just have no idea what the problem is, I've never been able to log in before and I don't know if I'm missing something. I'm running on a laptop with Windows 7.

Epic Server Lag

Submitted by Edelweiss on Wed, 04/20/2011 - 16:36
in
  • Technical Issues

So I've been playing Spiral Knights with my roommates since the game released on the fourth, and starting last week we started getting ridiculous spikes in latency. It's at the point that we actually can't do tier 3 runs because we can't time our shielding because the action goes off about a second after we press 'x' on our keyboards. The bar on the top right is constantly showing 2-3 bars, with 2 being the one that stays more often than not. Now, before you start asking the usual customer service questions, yes, I checked if it was our computers or our ISP.

  • 7 comments
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Black screen

Submitted by Cazzarn on Wed, 04/20/2011 - 12:33
in
  • Technical Issues

The game pulls up a black screen the closes i tried everything in tech support but it didn't work here is my info on my computer.

I have Window XP

java 6.16

Display 1024x764

2.40GHz processor

Graphics: 64mb Video Memory. Intel(R) 82865G Graphics Controller

Memory: 0.99 GB

18.6 GB Hard drive space

  • 7 comments

WTH IS UP WITH MY PC?

Submitted by slaxer on Wed, 04/20/2011 - 09:54
in
  • Technical Issues

Does anyone know whats up with my PC?
I am on my brother's laptop and somehow I can log on this and some other sites instead of my main PC. Does anyone know whats up?

Thank you for your time if you help...

  • 2 comments

Unable to reconnect

Submitted by Hairytickle on Wed, 04/20/2011 - 09:18
in
  • Technical Issues

Since yesterday's update, I am completely unable to reconnect to SK after a d/c. I have had others test it with similar results. I find I have to reclient the game a fair amount (same as Y!PP... java memory issues on Vista 64), and currently can not 100% of the time. It would occasionally fail before and make me wait fifteen minutes for my character to idle out before getting back in... now it just never picks up the socket.

  • 1 comment
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Can't log in :(

Submitted by Spoonio on Wed, 04/20/2011 - 07:41
in
  • Technical Issues

I just updated my game client from the preview version, and it installed with no problems. Unfortunately when I put in my log in details, and then select my character, I'm immediately booted to the log-in screen and I get a "You have been disconnected from the server" message. What's weird is that it now says my character has played for 18 minutes, when actually I've played 0 of those minutes.

Any ideas? I just moved to a new apartment, and got an Internet connection installed only recently. My computer is directly linked to the modem, there is no router involved.

Forever heading into town bug

Submitted by enKrome on Wed, 04/20/2011 - 07:11
in
  • Technical Issues

I cannot log in after the latest update. Every time I choose my character, it just keeps saying heading into town, but I can never get on to the server.

  • 108 comments
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