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Technical Issues

Where you ask for assistance in installing or running the game client.

Error

Submitted by Dark5tar on Fri, 04/15/2011 - 20:42
in
  • Technical Issues

I'm having trouble with the game. It was just fine until now but i keep getting errors. My system is:
Processor: Intel Pentium 4 CPU 1.80Hz
Memory: 512MB RAM
Video Card: ATI Radeon 9000
it says that its updated

My error is that when i launch the game it says "we were unable to intialize the games graphical display please take the following steps to ensure compatibility: reinstall java, update graphics card, etc."

I dont know whats going on I need help.

  • 1 comment

Router shutting down halfway through dungeons

Submitted by shpinx on Fri, 04/15/2011 - 20:11
in
  • Technical Issues

So after having the 0% downloading forever problem solved i went to give the game a shot. What i played was great but my router consistently stops working halfway through dungeons, this is pretty annoying and i was wondering if anyone had a fix for it?

  • 3 comments

[Graphics] Low resolution Icons

Submitted by mrkupo on Fri, 04/15/2011 - 18:17
in
  • Technical Issues

Ever since the release, all of my gear icons and various other graphics (like all of the potions and bottles and even heart graphics and sparks) have been at little to no resolution. I can make out what some things are based on color but it really takes me out of the game.

I have tried switching from window mode to fullscreen, adjusting resolution, uninstalling and reinstalling, but I have had no success. It is weird because it was working perfectly fine before release.

http://img.photobucket.com/albums/v32/mr_kupo/graphicsproblems.jpg here's an image of my problem.

  • 2 comments

1 red bar

Submitted by Tyroki on Fri, 04/15/2011 - 16:52
in
  • Technical Issues

I live in New Zealand. Now, I'm assuming the servers are in America. I don't usually get such horrible latency with American servers, but I can't get off of 1 red bar. My brother (who lives nearby) can manage to get 2 orange making the game more playable for him than me. We both have trouble shielding attacks however (our main issue to be honest... we've gotten up to tier 3 regardless, but it's cost too much energy to pull off)

  • 1 comment
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Two players n the same residence

Submitted by Usagi on Fri, 04/15/2011 - 16:01
in
  • Technical Issues

Hopefully this is the right place to ask this. How do two people in the same house play this game without getting screwed over? I'm trying to play this with someone else in y house...but apparently we are forced to share the same energy pool. This makes it functionally imposable for one of us to play. Is this how it's supposed to be?

  • 2 comments

Can't login to game

Submitted by Koo_Amon on Fri, 04/15/2011 - 14:08
in
  • Technical Issues

I made an account and was able to login last night to the website. It only let me login to the game once. I tried again this morning 5 times and still cannot login to the game. I am logged in to the website just fine. The error in the game client I am getting is "A server error caused authentication to fail"

I have tried both the "web" client as well as the "installable" client.

I tried to send an email to customer support through the support link. It gave me "An Internal Error has occured"

  • 4 comments
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Black screen close my game

Submitted by Jipsu on Fri, 04/15/2011 - 13:13
in
  • Technical Issues

Hello everybody.
I have a problem since i tried playing this game four days ago. The problem happen both with internet client and downloable client.
The game already opens with a black screen and then the game closed.

I read FAQ, and tried all solutions. Registery, Reinstall Game, Reinstall drivers. Always the same.

My computer :
Windows XP 32-bit SP3
CPU : Intel Core 2 CPU 6600 @ 2.40Ghz
Ram : 2 Go
Graphic Card : ATI Radeon X1300/1550 Series

Here is the java error log :
http://pastebin.com/CDzZZcHz

Can you help me please

  • 7 comments

Freezing movement due to memory

Submitted by Tropus on Fri, 04/15/2011 - 12:45
in
  • Technical Issues

Dear technically inclined people,

Okay,
so I've played this game for the past few days and I've run into this issue
where after a while I start to freeze and jump if you will in the direction
where I was headed before I froze. I checked in task manager and found
that it was stuck on 512mb usage for java.

I tried to increase it's available memory to 1024mb.
(as I believe this freezing is caused by java not having the available memory and needing to make a bit of room therefore lagging the program)

  • 4 comments
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Full Screen Option

Submitted by Rinjow on Fri, 04/15/2011 - 10:48
in
  • Technical Issues

Here's the thing. I have no idea what my screen resolution is and don't know anyway to check. I use a emachines Netbook laptop. Windows 7 and does have a decent graphics card.

  • 1 comment
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cilent problem

Submitted by luckido on Fri, 04/15/2011 - 03:18
in
  • Technical Issues

hey i got problem with logging to the cilent but the cilent was working fine until today o.O.
anywayz here is the problem:

0% complete.

the application has failed to launch due to the following error:

unexpected end of file from server.

please visit for information on how to handle such problems.

so yeah can anyone help? ill really appreciate your help :O

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