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Technical Issues

Where you ask for assistance in installing or running the game client.

Can't start the game

Submitted by RommerShinto on Wed, 07/20/2011 - 07:56
in
  • Technical Issues

I have tried it many times since last week. Whenever I the game launches it takes much time to w8 for the window to appear but when the window did appear it was just on for like 4 seconds then it closes itself so today I tried downloading it thinking that the result would differ than launching it in the net but I was wrong it had the same effect the black window for 4 seconds then it closes itself up making the game unplayable for me. Is there anything I can do to fix this?

  • 3 comments

Bad lag issues since Roarmulus release

Submitted by Zingman on Tue, 07/19/2011 - 00:16
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  • Technical Issues

I never used to lag before, even during the peak after the steam release, but since they released the ironclaw levels, I've been experiencing really bad lag (especially but not limited to FSC) to the point where some of the later stages of FSC are completely unplayable. In one notable event, I received the popup that I had died, however I was still running around killing things until about 4-5 seconds later, I was teleported across the room (dead).

Wondering if anyone else is experiencing lag issues like this (massive lag since the latest release, but none before)

  • 6 comments

Another We were unable to initialize the game's graphical display

Submitted by Nightswitch on Mon, 07/18/2011 - 19:27
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  • Technical Issues

Alright I've read the Technical Issues FAQ and done every thing in about 3 times now went through the forums looking for an answer and i still can't find on.

* I am playing on a laptop with Intel HD Graphics i've gone to the Intel website and just updated from there.

* Java is up to date cause i just uninstalled and reinstalled with a fresh download from the site

*I've tired it with the Reg edits and with out .

I'm at a total lose here can any one help?

  • 6 comments

Can't contact an gm ingame

Submitted by insaneOdin on Mon, 07/18/2011 - 16:50
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  • Technical Issues

Somehow the support function does not work for me and i can a white page when i load up the support site

tried allowing it to everything including firewall yet it doesn'tt show a thing :/

any help on this?

  • 3 comments

GOD DAMN CRASHING

Submitted by aboooot on Mon, 07/18/2011 - 11:29
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  • Technical Issues

I play SK on steam and i just started technically and well i play the first mission after the crash site tutorial and after about 10-15 sec of game-play my game just closes with out any error message or warning of any kind so i have no clue why this is happening pleas help.

Do a brotha a friend.

  • 4 comments

Lags...

Submitted by Mrjohnychaos on Mon, 07/18/2011 - 06:52
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  • Technical Issues

Hello. I have long been plagued by lag in the game, namely to T3 in the Firestorm Citadel, at what my computer entirely meets the minimum system requirements:

Operating System: Windows 7 Домашняя базовая 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)
Processor: AMD Athlon(tm) II Dual-Core M320 (2 CPUs), ~2.1GHz
Memory: 2048MB RAM
Available OS Memory: 2046MB RAM
Page File: 1740MB used, 2352MB available
DirectX Version: DirectX 11
Card name: ATI Mobility Radeon HD 5470

  • 4 comments
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Unable to submit in-game support ticket

Submitted by Tom-Awsm on Mon, 07/18/2011 - 06:18
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  • Technical Issues

Whenever I try to submit a support ticket, my browser goes to blank. I'm using Chrome, so I tried in Internet Explorer by copy-pasting the address that shows up, but no luck. Haven't experienced fatal bugs yet, but would like to be able to get help this way in the future.

If this should have been posted in bugs, I apologize.

  • 2 comments

Linux/ATI: Client crashes during log in

Submitted by figvam on Sun, 07/17/2011 - 14:31
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  • Technical Issues

The Java VM crashes somewhere in the native code when I click the login button (or the options button) on the game logon screen.
The systen is 32-bit Fedora Linux 14 with ATI 4650, Catalyst 11.6.

launcher.log: http://pastebin.com/kzYycu84
hs_err_pid17437.log: http://pastebin.com/LAHVhh7H

I tried Spiral Knights some months earlier (maybe in May) with the different (earlier) driver and kernel version, but with the same result.

Any suggestions about how to make it work?

  • 4 comments

Sub-par Performance/ Spike lag on certain spawns.

Submitted by Blaze611 on Sun, 07/17/2011 - 07:54
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  • Technical Issues

Computer: ASUS G73-JH
CPU: Intel i7 740QM @1.73 GHz (Clocked to 2.73 GHz)
GFX: Radeon HD 5870m w/ 1GB DDR5 VRAM (Driver Version 11.6)
RAM: 6GB

Fresh restore, (windows update messed up everything so it's only a week old on a restore and virus clean.)

I can pay games like Crisis on High but this game seems to struggle with a lot of basic graphics. I can barely play on high and asking for render effects just mutilates my FPS.

My computer blows through the requirements but lags like it doesn't even come close the the requirements.

  • 2 comments
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We were unable to initialize the game's graphical display.

Submitted by breno28081 on Sat, 07/16/2011 - 16:40
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  • Technical Issues

My laptop meet all the requeriements. I tried to do the Step 5 but just have 2 options in prjectx. What do I do?

  • 7 comments
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