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Technical Issues

Where you ask for assistance in installing or running the game client.

Wiki Log on

Submitted by Evolution on Sat, 11/13/2010 - 05:56
in
  • Technical Issues

When trying to log on to the Spiral Knights wiki I keep getting the message that there has been an error due to an incorrect password entered. I have double-checked my log-in and password via the mailing system and made sure everything is entered correctly. Still nothing.

Any ideas what could be the cause of this?

a note: I have only created my account several hours ago, could it be that it needs more time to overall validate my account info internally?

  • 5 comments

I can't download the installer

Submitted by Monestary on Fri, 11/12/2010 - 21:05
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  • Technical Issues

I'm not sure if it's just my computer or not, but everytime i try to download the installer for spiral knights, it will stop somewhere before 10%. it doesn;t really do anything though, it just says it's downloading when it isn't. I've had the download up for ages and it won't change. anyone know what's going on? i really want to play :(

  • 2 comments

Windows graphics hardware, minimum requirements

Submitted by BehindCurtai on Wed, 11/10/2010 - 15:09
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  • Technical Issues

Just to let you know:

- Graphics: 64mb Video Memory. GeForce 4 series, ATI Radeon 8500. Latest video driver.

The bottom-of-the-4 series, the MX 420, does not give good performance :-).

(Checking to see if NVidia has a newer driver than Microsoft...)

  • 2 comments

Game Won't Boot Up

Submitted by Myao on Tue, 11/09/2010 - 17:44
in
  • Technical Issues

The past few days, the game's been running fine. I try to run it today, and it won't boot up. I get the "now loading" mouse cursor for about a fourth of a second, then nothing. If I try running the game from the site, it instantly shuts down my browser without so much as a trace of the game itself.

Java's fully updated, graphics drives are updated, tried restarting my computer twice, and there's no firewall issue. I easily meet the minimum requirements as I played fine the past several days and fought Vanaduke fine as well.

  • 2 comments
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Charecter has no body

Submitted by Hart on Sun, 11/07/2010 - 14:49
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  • Technical Issues

my head and weapons show up, but I have no body.

  • 7 comments

Issues installing on windows, networked drive

Submitted by BehindCurtai on Fri, 11/05/2010 - 17:16
in
  • Technical Issues

Attempting to install on a windows XP SP 3 machine, onto a network drive exported from a Mac 10.5.8 system. (Standard, samba/"windows compatible" file sharing). Drive was mounted as a drive letter on windows.

After running the installer, the "Play Spiral Knights.lnk" was started, with a warning about running unknown programs from the internet. Saying yes, it ran.

Downloading control files (normal)
Spiral knights image (normal)

Then an error message about a file being locked by another program.

  • 8 comments
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Invitation mess up ?

Submitted by Bookling on Wed, 11/03/2010 - 16:33
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  • Technical Issues

I sent an invite to a friend and out of excitement i guess he skipped right to the download the game without filling in the account part. Now he can't sign in even though he has it downloaded. I'm not sure what to tell him to fix it D: Thanks for any help

  • 7 comments

Endian issues loading a map?

Submitted by BehindCurtai on Wed, 11/03/2010 - 12:32
in
  • Technical Issues

Last night I took my character down to Moorcroft Manor, with two other people.

The dungeon was almost all clockwork passages. I consistently noticed that by the time I had a screen up, the entire first area (around the elevator; varied from level to level) had already been cleared out.

I've got long loading times. Up til now, I hadn't given it any thought. I know I've got a "barely capable" graphics card, but this is more than just that.

  • 7 comments
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Can get in-game, but after a lot of tries, but I still get timed out.

Submitted by Feonir on Tue, 11/02/2010 - 18:56
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  • Technical Issues

So I've tried everything at the sticky topic, twice. But so far I can only just log in, then it just stays at "Heading into town..." or "Creating Knight..."

Edit:
Now I managed to log in, after 10 tries, waiting 20 mins each. I finished the tutorial it went to a black screen afterwards. I tried again and now I have to relog everytime I change maps.

Specs are (if it's important):
Windows 7 64bit
Nvidia 9600GT
4gb DDR2 RAM
Intel Q6600 @ 2.40Ghz

Launcher.log

2010/11/03 09:53:37:760 INFO i.a: ------------------ VM Info ------------------

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Full Screen Resolution Causes Java Binary Error!

Submitted by Prayful on Mon, 11/01/2010 - 19:27
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  • Technical Issues

You can only play in Windowed Mode. Has been tested numerous times. If you don't want to keep reinstalling play in Windowed Mode until they fix it.

  • 11 comments
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